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December 23, 2012 5:12 AM
Posted By Ron
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Once you've made a connection with a customer and are in the middle of a converstaion with them, you notice another customer needs attention . .. excuse yourself, take care of the second customer AND return to the first. You are building rapport "building rapport with a customer IS the #1 reason most customers will tip." Building a rapport is the best way to get repeat business for you and your bar. |
Categories:
Bartender,
Bar,
building rapport,
cusmer service,
keeping a customer,
make more tips,
server
